Righe quando stampate

Inserito da Tejab su

Non sono nemmeno 2 mesi che ho acquistato questo prodotto e ora quando si stampano le linee è pazzesco! Aggiorna e devi correggere questo bug. Questo problema non è per singolo, è per più persone e non è un problema hardware che ha avuto un impatto e ha un impatto su molti. Ottieni una soluzione.

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7 commenti

  • I have tried using the same blue sheet that came with the same pack several times, upgrading firmware and the lines only look worse!!

    almiro su

  •  this was my experience as well, opened a new pack and the colour of the unexposed film was very different to the pack that came with the printer. Prints from then on came out without lines. Not a good out of the box experience.

    jtbutcher su

  • Try check the film, it might be over-exposed or been in the printer for quite sometime. I try to open up new set of printing film and it print out nicely, good as new. The old film in the printer is a bit yellowish than the brand new one. 

    Hudie su

  • Thank-you, I look forward to hearing from someonere. This issue. 

    SuzG1 su

  • Hi @SuzG1,
     
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

    If you are unfamiliar with how the Forum’s private message capability works, you can learn about that here.
    Thank you for visiting the HP Support Forum.

    Senan6806 I am an HP Employee

    senan6806 su

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