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Iphone8+ non vedrà Sprocket in Bluetooth
Inserito da Sarine su
Ho provato a seguire le istruzioni di seguito e vengono visualizzati come messaggio sul mio telefono... MA il pignone non verrà visualizzato, a meno che non lo spenga e poi lo riaccenda (non nell'ordine elencato di seguito)..dopo averlo fatto, verrà visualizzato, ma non accoppiato perché dice "L'associazione non riuscita HP Sprocket EO: 45 non è supportata".
Per favore aiutatemi, molte grazie
Per inciso, se mai riuscissi a farlo funzionare - puoi collegare due iPhone alla stampante - presumo che tu possa, ma forse non allo stesso tempo?
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Hi @Sarine,
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I’ll be more than glad to help you out 🙂
I understand that you are facing issues in connecting the printer
Don’t worry I’ll be glad to help you with this.
Is this the first time you’re trying to connect the printer?
The HP sprocket app or printer firmware might be outdated, or the printer might be connected to another Apple iOS device.
On your mobile device, go to the HP sprocket app (in English) in the App Store and check for an update.
On your mobile device, open the HP sprocket app and make sure the printer firmware is up-to-date.
Turn off the Bluetooth feature on any nearby Apple iOS devices, and then try to reconnect your Apple iOS device.
For detailed troubleshooting steps, go to Cannot Connect, Print, or Update Firmware (Apple iOS).
Raj1788I am an HP EmployeeDo get back to me as I have a few more tricks up my sleeve. Said that, if I have helped you resolve the issue.
Feel free to give me a virtual high-five by clicking the ‘Thumbs Up’ icon followed by clicking on ‘Accepted as Solution’
Have a great day Ahead!