Stampa HP Sprocket 200 con tonalità rosa

Inserito da Sprocket_user_4 su

Ho una stampante fotografica Sprocket 200 che stampa con una tonalità rosa. Non sembrano esserci aggiornamenti del firmware disponibili e ho provato a utilizzare il foglio colorato ma senza fortuna. Ho provato a stampare 3 volte con la stampante e ognuna è stata colorata di rosa. Davvero deluso perché la carta fotografica è molto costosa e queste foto fanno sembrare tutti abbronzati!


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3 commenti

  • @LisaH22
    Thank you for posting back. 
     
    I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

    Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

    ECHO_LAKE I am an HP Employee
    Echo_Lake su
  • I have done all these things and the printing is so bad. The colours are nothing like the original, there is a pink hue and the colours are washed out and some have lines through. I am also using the branded paper. What can I do? So much paper being wasted. So unhappy with this product.

    LisaH22 su
  • @Sprocket_user_4,
     
    Welcome to the HP Support Community!
     
    I reviewed your post and I understand that you are facing issues with the print quality.
     
    Don’t worry, I assure you I will try my best to get this sorted.
     
    I recommend you follow the steps in the below article and check if it helps.
     
    https://support.hp.com/in-en/product/hp-sprocket-200-printer-series/21625473/document/c05660842
     
    Let me know how it goes and you have a great day!
     
    If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
     
    Cheers!
     

    The_Fossette I am an HP Employee
    The_Fossette su

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