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Le paquet de papier à encre zéro ne contenait pas 10 pièces complètes
Publié par mason02 le
Je viens de recevoir mon paquet de 50 feuilles de papier Sprocket Zink par la poste aujourd'hui d'Amazon et 1 des 5 paquets ne contenait pas 10 morceaux de papier, mais seulement 8. Chaque paquet est censé contenir 10 morceaux qui équivaudraient à à l'ensemble des 50 que j'ai acheté. J'ai juste besoin de savoir à qui je dois parler et s'il y a quelque chose qui peut être fait à cause de cela. Je ne suis pas contrarié car il ne manque que 2 feuilles, ce qui me laisse 48 au total, mais j'ai payé 50 et j'aimerais quelque chose en retour. Merci beaucoup!-P.S. Je ne savais pas où placer cela dans les forums et je ne savais pas non plus où trouver de l'aide pour cela, donc désolé si ce n'est pas au bon endroit haha
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I would suggest contacting them through Amazon. I would also suggest keeping the box and inner wrapper for the 10 sheet pack that was short, they may want to get the lot numbers.
Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”
The package was completely unopened and had no sign of it being open. The individual packages were also sealed completely and nothing was wrong. The seller was HP on Amazon that is why I came here. But would i have to contact them through Amazon? Here is a picture of the seller: https://ibb.co/K9GyyZz I did not know how to upload a pic directly to here so that is why i made a link of the photo.
Was the package sealed or had it been opened? I would suggest you contact the seller on Amazon for a partial refund.
Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”