Mon mari sprocket a soudainement cessé de travailler avec son iPhone 6s. Il reçoit le message Impossible de trouver l'appareil. Il s'affiche comme connecté en Bluetooth. J'ai également ajouté l'application à mon iphone 7 mais je reçois également le message Impossible de trouver d'abord le pignon. Nous avons réinitialisé et redémarré l'appareil, mais nous avons toujours le même problème pour les deux téléphones
aider
Merci
Résolu ! les spécifications vont ensemble
Need some help on this issue… my previously registered Sprocket now reports that the device is not supported when I tried to connect Bluetooth. The same error message was seen on both my iPhone 8 and iPad Pro, burn running iOS 13.1.3. The iPad Pro Sprocket App worked fine last week (about Oct 22nd). I also tried it on my old iPad running iOS 10.3.3 which last ran the Sprocket app sometime last year. Same “not supported” error. i deleted the app on my iPad Pro, reinstalled it, and could not even get the “Select Accessory” screen to populate during setup (3 tries). can anyone help? thanks! John B
I would suggest removing the Sprocket App, then download and reinstall it. I have seen several cases lately where this resolved issues with the recent Sprocket update.
Bob Headrick, HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”