The HP Sprocket app keeps crashing

Publié par CiCiMichelle le

Whenever I try to print a picture off of my HP Sprocket, the app crashes whenever I press the picture in my gallery.


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2 commentaires

  • Hello. I’m trying to print a couple pictures for a friend. And the app lets me get in, but when I try to click to print the app crashes. I’ve uninstalled and reinstalled the app. But still crashes. Is there another way to fix this?

    MG le
  • Hi @CiCiMichelle,
     
    I’d like to help!

    What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
     
    Meanwhile, try and uninstall the app and renstall it and then try and print.
     
    Hope this helps! Keep me posted. 
     
    And, Welcome to the HP Support Community. 
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

    Jay_G24 le

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