The blue smartsheet is the one tha comes out when i I send a picture. I that normal?

Publié par Danny_correa le

I just buy a new package for my sprocket and I what to print some pictures and the blue sheet comes out of my sprocket and then I have to send the picture again with out the blue sheet.... so I don't know if that's normal or what is happening.

Please help me. 


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  • @Danny_correa
    Welcome to the HP Support Community.
    I don’t quite understand the issue here. What bluesheet are you referring to? Could you send a picture please? From where are you trying to print?
    Please check if this helps you:
    If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
    Have a great day!

    I am an HP Employee

    Betty0610 le

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