Changer d'imprimante dans l'application sprocket

Publié par Jimedge le

J'ai à la fois des modèles sprocket plus et 200 qui sont tous deux régulièrement utilisés. Est-il possible de passer de l'un à l'autre depuis l'application sprocket sans avoir à coupler et dissocier ?

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3 commentaires

  • @Jimedge
    Connect the sprockets to your phone. 
    Launch the HP Sprocket app and tap the Menu icon .

    Tap on Sprocket > Manage Printers. 

    Let me know how that goes. 

    Asmita I am an HP Employee
    asmita6658 le
  • I am using a Samsung phone and have both Sprocket Plus and 200 models. In order to switch from one to the other I have to  uninstall and then reinstall the Sprocket app and go through setup each time. I have tried to use the ‘add printer’ dialog from within the app, but this prompts me to first delete the current printer and will not allow me to proceed unless I do so. If it is possible to switch printers from within the app then the process for doing so is well hidden.

    Jimedge le
  • Hi @Jimedge
    Welcome to the HP Support Community. I’d be happy to assist you with the HP Sprocket. 
    To better assist you – Are you using Android phone or iOS? 
    Let me know. 
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
    Have a great day! 

    Asmita I am an HP Employee
    asmita6658 le

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