Diagnostic
There are 0 items in your cart
View all items >Sub-totalbefore tax & fees
$0.00
Toujours imprimer des pages vierges
Publié par MRW19 le
Mon sprocket n'arrête pas d'imprimer des pages vierges. J'ai parcouru la FAQ. Je l'ai reposé et mis à jour le firmware. De plus, j'utilise le bon papier et la carte bleue est en bas. Est-ce défectueux
← Article plus ancien Message plus récent →
@MRW19
Welcome to HP Support Forums. 🙂 Thanks for reaching out to us on HP Support Forums.
I read that your HP Sprocket prints blank pages. You have reset the printer and have updated the firmware and the issue persists. Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that.
The evidence points towards a hardware failure with the HP sprocket. I suggest you to contact our HP phone support to explore the hardware service options for your HP sprocket.
I hope this answers your question. Let me know if you have any further questions. All the best! 🙂