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La qualité d'impression des pignons a besoin de beaucoup d'amélioration
Publié par ZinkUser le
Je suis un nouvel utilisateur de pignon. Utilisation des papiers d'impression fournis avec l'achat, mais la qualité d'impression est médiocre.
Les défauts d'impression incluent :
traînées visibles
patchs de couleur
Utilisez des images de haute qualité
J'ai essayé de mettre du papier de couleur pour recalibrer entre les tirages, la qualité de la photo ne s'est pas améliorée. J'ai essayé d'éclaircir les images, également aucune amélioration.
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@ZinkUser
Welcome to the HP Support Community.
HP regularly releases firmware updates. Upgrading the firmware might resolve the issue.
Make sure the Sprocket is on and your mobile device is connected to the Internet.
On your mobile device, open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.
Under the Status section, locate Battery.
If the battery charge is 25% or higher, continue with these steps.
If the battery charge is 24% or lower, charge the battery for at least 30 minutes, and then continue with these steps.
In Printer Settings, look for a firmware upgrade.
If a firmware upgrade displays, tap Get Firmware Upgrade, and then follow the on-screen prompts to complete the update.
If a firmware upgrade option does not display, the firmware is up-to-date.
If the issue persists, please perform the remaining steps from this document: https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05660842
Let me know if this helps.
If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that’ll help us and others see that we’ve got the answers!
Thanks!
Have a great day!
I am an HP Employee