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Sprocket APP - ne charge pas la galerie Facebook
Publié par vinnypowell le
Suite à la récente mise à jour du logiciel, mon application Sprocket n'affiche plus mes images Facebook. Il essaie de charger mais l'icône tourne et tourne. J'ai essayé:
- Supprimer et réinstaller l'application
- Se connecter et se déconnecter de Facebook
- Vider le cache de l'application
Mon Instagram, Google et Gallery se chargent tous. Je peux même voir que Facebook est correctement connecté car il affiche ma photo de profil.
Avez-vous d'autres idées pour charger les images ?
Tony
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@vinnypowell
Welcome to HP Forums,
This is a great place to get support, find answers and tips to your technical queries.
Try updating the facebook app
Make sure the phone is up to date.
Open the HP sprocket app.
Tap the Menu icon , tap sprocket, and then tap Printer Settings.
The Sprocket information screen displays.
Look for a Sprocket firmware upgrade.
If a firmware upgrade displays, tap Get Firmware Upgrade and then follow the on-screen prompts to complete the update.
If a firmware upgrade does not display, the Sprocket firmware is up-to-date.
You can now connect and send print jobs to your Sprocket and check if it works?
If the issue persists, Reset the Sprocket using the below steps.
Turn on the printer.
Locate the Reset button near the charging port.
Gently insert the straight pin into the reset button access point, and then press the Reset button for 3 seconds.
The printer resets and turns off.
Turn on the printer.
Keep me posted, how it goes!
Raj1788I am an HP EmployeeIf the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
Have a great day!
Cheers:)