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Samsung S9+ ne se connecte pas à Sprocket
Publié par iknowpanda le
Pour éliminer un bourrage papier, commencez par effacer le message d'erreur sur l'application HP Sprocket et éteignez votre imprimante. Retirez le papier restant du Sprocket et retirez délicatement le papier coincé. Une fois le bourrage éliminé, rechargez votre imprimante avec du papier et fermez votre Sprocket. Rallumez votre Sprocket et continuez l'impression.
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Hi @iknowpanda
Asmita I am an HP EmployeeWelcome to the HP Support Community.
Appreciate you trying the steps. This looks like a hardware issue, I’d suggest you Contact HP in your region regarding the service options for your printer.
If you are having trouble navigating through the above options, it’s most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
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