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Re : Problème de connexion avec HP Sprocket
Publié par LadyRagnarok le
J'ai le même problème avec le pignon plus. Je l'ai utilisé de nombreuses fois auparavant.
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@LadyRagnarok, Welcome to HP Support Community!
TEJ1602 I am an HP EmployeeIf you have already performed the steps from the document Sprocket Does Not Connect or Print and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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