Problème avec le cadre poloraid au début

@Angie99
Thank you for joining HP Forums. 
This is a great place to get support, find answers to your technical queries.
 
I understand that the polaroid frame is missing, need not worry.
 
I did a double check on the Sprocket app, the only option to add frames on the picture is after you hit on edit on the top right-hand side.
 
Once you hit on the edit you have options to add frames to the picture.
 
Other than that, as an alternative using polaroid third-party app and then print.
 
Keep me posted, how it goes! 
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Have a great day!
Cheers:)