Impression de feuilles vierges

Publié par Tlynn034 le

Il suffit de configurer mon pignon conformément au manuel d'utilisation, lorsque des feuilles vierges d'impression sortent et que rien ne s'imprime sur le papier. J'ai réinitialisé le pignon et j'ai toujours le même problème. J'utilise le papier d'impression requis.

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12 commentaires

  • I have the same issue it was working fine in beginning then after a month or os i tried to print but it comes out blank then it goes red light ! I used new paper with orange paper down first and O restarted the pinter and still the same issue over and over again.
    I need it to be fixed

    Afrah le
  • Same for me. I’ve got a Sprocket plus (B9:F1), software version 1.0.5, material version 6.
    The paper has been installed as recommended. When I want to print only one picture, the orange paper comes out which is normal but then all the paper sheets are coming out and all white :( Any idea on how to solve the issue? I’ve tried with 3 paper package, it always doing the same thing.

    Virginie le
  • Hello @Salmankhan78696 -  If you can help us answer a few questions, we might be able to solve this for you. 1.)  What brand/model of mobile phone are you utilizing?2.)  Can you confirm the Sprocket app version?  In the Sprocket app, go to Menu → About3.)  How are you printing the photos to Sprocket?  Are you sending several photos in succession (queiing them), or printing the next photo only after the first print has ejected? Thanks in advance for helping us troubleshoot your issue.

    *I am an HP employee*The comments above represent myself and do not reflect the opinions of HP.If my post solved your issue, please click “Accepted Solution” on the post . To show appreciation for my help, please click the “Thumbs Up Icon” below! Thank you 🙂

    Spectre_Envy le
  • It keeps printing blank pages the first pictures came out fine rest all blank and I’ve been on the hp sprocket trying everything it says still no luck

    Salmankhan78696 le
  • Mines not working either

    Salmankhan78696 le

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