Printer will not turn on

Publié par Kmwatts93 le

Sprocket will not turn on. When power button is pressed, white light flashes on but only for a second, and then does nothing after. Sprocket is fully charged and reset doesn't work

← Article précédent Article suivant →

2 commentaires

  • My sprocket 200 will not swich on, red light flashing continually when trying to charge

    WAYNE le

  • Hi @Kmwatts93,
    Welcome to HP Forums, this is a great place to get support, find answers and tips.

    Thank you for posting your query, I’ll be more than glad to help you.

    I understand that your HP Sprocket will not power on.
     
    This could be a hardware issue with the unit.
     
    Let’s go through a few steps to troubleshoot this issue.
     
    And here’s the step by step guide for you in the link: http://hp.care/2qyfzBm
     
    If the issue persists, then you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
     
    You have a good day ahead.

    Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
    Rainbow23 le

Laissez un commentaire