Erreur d'imprimante à court de papier

Publié par ltm1980 le

Je reçois sans cesse une erreur sur mon téléphone indiquant que mon imprimante n'a plus de papier, mais elle est totalement pleine et chargée correctement. Quelqu'un peut-il me donner de l'aide à ce sujet?

Article plus ancien Message plus récent

7 commentaires

  • Right, yep. I can’t really resolve the error when it keeps popping up. There’s paper in there as the original question states. It just keeps saying there is none.

    ltm1980 le
  • Hello, and Welcome to the HP Support Community! I found these two items on the Support Pages for the Sprocket: Make sure the printer has photo paper in the input tray. Load up to 10 sheets of photo paper with the blue HP ZINK® Smartsheet. Make sure the Smartsheet is on the bottom of the stack with the bar-code facing down, and the photo paper with the print side facing up. Resolve any error messages that display on the HP Sprocket app. For example, if an Out of Paper message displays, load more photo paper into the input tray. WyreNut

    -———————————————————————I am a Volunteer here, not employed by HP.You too can become an HP Expert! Details HERE!If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the “Accept as Solution” button so others can benefit from the question you asked!

    WyreNut le

laissez un commentaire

Veuillez noter que les commentaires doivent être approuvés avant d'être publiés