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Qualité d'impression des impressions sprocket
Publié par Michelle44 le
On m'a offert un pignon pour Noël et j'ai trouvé que la qualité d'impression est choquante, il y a parfois une teinte rose sur la photo et d'autres une teinte bleue. Ainsi, l'écriture blanche que je peux modifier sur mes photos ne devient même pas blanche la moitié du temps. J'ai suivi toutes les étapes de dépannage et d'amélioration de la qualité sur le site Web HP et rien n'a changé la qualité. Et maintenant?
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Hi @Michelle44,
Thank you for joining HP Forums.
This is a great place to get support, find answers
I understand
No worries, I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution:
Are you using genuine HP Sprocket Photo Paper?
To improve the print quality follow the below steps.
Check the printer battery level using the HP sprocket app to determine if the printer needs to be charged.
Turn on the printer.
On your mobile device, open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Printers, and then select your printer in the list.
The printer information screen displays.
Under the Status section, locate Battery.
If the battery charge is 50% or higher, continue to the next step.
If the battery charge is 49% or lower, charge the printer until the Status Indicator light turns green
Click here for further assistance.
Raj1788I am an HP EmployeeKeep me posted, how it goes!
If the information I’ve provided was helpful.
Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck! Have a great year;)