Publié par tabdet le

J'utilise l'application de sprocket pour prendre la photo, puis l'imprimer. En revenant plus tard, je n'ai pas pu trouver les images que j'avais imprimées avec Sproket. Ils n'étaient pas dans mon fichier photo normal. Ces images disparaissent-elles après l'impression ? Comment les sauvegarder définitivement ? Puis-je récupérer ceux qui ont disparu ? S'il vous plaît aider. Les photos ne peuvent plus jamais être prises.

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  • Hi @tabdet,
    Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
    I see from the post that you are having issues with the photos taken from your HP Sprocket. Don’t worry as I have a few suggestions which should help you resolve this issue.
    To provide you with an accurate solution, I’ll need a few more details
    What is the product number of your product? Use this link to find it: 
    When was the last time it worked?
    Here’s a related HP Forum post which seems to have helped others: Click here
    Let me know if those steps worked for you.
    If they did, that’s awesome!
    Give us some reinforcement by clicking the solution and kudos buttons,
    That’ll help us and others see that we’ve got the answers!
    Good Luck.

    Jeet_Singh I am an HP Employee
    Jeet_singh le

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