hi, I am experiencing some error when printing with sprocket - there are stripped pink tint on the photo.
i relieased it is a hardware problem after going through the related post in this forum, so I took mine to the nearest repairing centre in hong kong - however, it is so disappointed to be told that they would not fix it because I bought the device from somewhere else outside HK.
it is just ridiculous. i owned a valid warranty status, global coverage repairring. I just cannt understand why I did not have the right to ask for repairring, would someone here please give me an answer. thanks in advance