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L'ancien pignon ne fonctionne pas
Publié par MrsR230 le
J'ai mon Sprocket 2in1 depuis près de 3 ans et je n'ai jamais eu de problèmes. Je suis allé imprimer des photos et mon iphone ne se connecte pas à l'imprimante. Après quelques secondes de recherche, il est indiqué que le programme ne peut pas le trouver et que j'ai peut-être l'une de leurs imprimantes précédentes. Lorsque je clique sur la flèche pour sélectionner un accessoire, rien ne s'affiche. Autant que je sache, je suis à jour sur tous mes logiciels. Vais-je devoir acheter une nouvelle imprimante ?
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I gave up after an hour and gave it to my husband to try. He uploaded the program onto his iPhone and was able to print a photo no problem! Even though my software was up to date I had to uninstall and then reinstall the app and had basically no problems. Queuing pictures to be printed doesn’t work sometimes and I’d have to close then restart my app but they would print eventually.
Hi i have the exact same issue! My sprocket is 2-in-1 and I bought it in 2018. I’ve just gone to use it again and it prints fine in the camera mode but I cannot pair it at all with my iPhone or the app. Even though it identifies that the sprocket is “there” (I.e it shows up on the list of available Bluetooth devices to connect to) it does not actually connect whenever o click on it. Very disappointing and I can only assume it’s a ploy to make people buy newer printers which is really poor.