pas de couplage avec le nouvel ios 11

Publié par Arizona_Norse le septembre 23, 2020

clairement un problème persistant qui n'est toujours pas résolu.

2 commentaires

Thank you MKazi! I discovered that my sprocket print app apparently needed to update and also update the printer which it has now done, as previously it was going through e-print and now that has been discontinued. So apparently it was “operator error” on this end.

Arizona_Norse le septembre 23, 2020
@Arizona_Norse

Let me take a moment to thank you for posting on the HP Support Forums.

I understand that you have an HP Sprocket printer and the Sprocket app does not find the printer through an iPhone. I read that iOS finds and pairs the bluetooth.

For better clarity and to assist you better I would require more information regarding this:

Have you tried to uninstall and reinstall the HP Sprocket app?
Does the HP Sprocket printer work fine on another device (if available)?

Let me know. I’ll watchout for your reply.

MKazi le septembre 23, 2020