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Mon sprocket ne se connecte pas à mon application et n'imprime pas
Publié par Leyajackson12 le
Bonjour! J'essaie de connecter mon pignon à mon téléphone depuis un moment maintenant. J'ai essayé tout ce qui était recommandé sur votre site Web, mais cela n'a toujours pas fonctionné.
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@Leyajackson12
Welcome to HP support community.
Reset your mobile device and Sprocket
Turn off your mobile device, and then turn it back on.
Turn on the Sprocket.
Remove the Paper Cover, and then use a narrow object, such as a pen or paperclip, to press and hold the Reset button for 3 seconds until the Sprocket turns off.
NOTE:
The location of the Reset button varies by Sprocket model. Typically, the button is located underneath the Paper Cover, but can also be found on the outside next to the charging port.
Example of resetting the HP Sprocket Select Photo Printer
Turn on the Sprocket.
You can refer this HP document for more assistance:- Click here
Sandytechy20 I am an HP EmployeeI hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.