J'ai récemment redécouvert mon pignon après avoir nettoyé ma chambre. Au début, il ne s'allumait pas du tout, peu importe ce que j'essayais.après avoir essayé de le charger et de le laisser reposer pendant quelques jours, il s'est allumé et a fonctionné normalement. Après l'avoir utilisé pendant quelques jours, la lumière de l'imprimante est devenue rouge au hasard et elle s'est éteinte. Lorsque je laisse l'appareil photo reposer pendant quelques minutes et que je le recharge, il se rallume, mais après quelques secondes, s'éteint avec le voyant rouge et cesse de fonctionner. J'ai essayé tout ce que je pouvais et j'apprécierais un soutien.
Mon pignon 2 en 1 continue de s'éteindre lorsque je l'allume.
Publié par aubree_shelton le
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I recommend you to contact the HP Support Team regarding this.
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I am an HP Employee
Its not charging, however I’m leaving it plugged in , the red light on but no charge, I think its a hardware issue
@MrSabha
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05703490
Let me know if this helps.
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I am an HP Employee
My 2in 1 sprocket is just new and its its of battery, when ever I’m plugging it in its switching on and off in 2seconds, And its its not charging even after hours although its new and never used, I need solution please
@aubree_shelton
Welcome to the HP Support Community.
Try the steps from here: https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05938618 and https://support.hp.com/in-en/product/hp-sprocket-2-in-1/17261493/document/c05703490
Let me know if this helps.
If the information I’ve provided was helpful, give us some reinforcement by clicking the “Accept as solution” button, that’ll help us and others see that we’ve got the answers!
Thanks!
Have a great day!
I am an HP Employee