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HP sprocket impression rose
Publié par Engie14 le
J'ai acheté un tout nouveau pignon hp, avec du papier d'origine, en m'assurant que l'imprimante était toujours complètement chargée. Mais mes photos sortent toujours avec une teinte rose, toutes, elles sont toutes roses. J'utilise toujours la carte bleue avant chaque photo que j'imprime juste pour m'assurer qu'elle est propre. L'application et le logiciel sont à jour. S'il vous plaît quelqu'un qu'est-ce que je fais si mal ????? Est-ce juste ce à quoi les photos sont censées ressembler Si c'est le cas, je n'aime pas du tout ce produit !!!!
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I have had a Sprocket for over a year and mine has always had the same issue. I joined here to see if maybe they have resolved the issue by now and unfortunately it looks like they haven’t. I’d return it if you can. Doesn’t seem to be something they can/will fix.
Hi @Engie14
Asmita I am an HP EmployeeWelcome to the HP Support Community. I’d be happy to assist you with the print quality issue.
Please try these steps - HP Sprocket Printers – Improving Print Quality
If the issue still persists, please try these steps to perform a Factory Reset -
A factory reset can only be completed when the USB charging cable is NOT connected to the printer.
1. Hold the power button for about 7 seconds total. After 3 seconds, the Status LED light will turn off to indicate the printer is shutting down; continue to hold the Power button until the LED lights start to flash.
2. Release the power button. The LEDs will continue blinking for about 6 seconds.
3. While the LEDs are blinking, press and release the power button. The device will remain off until you power on again. 4. Power on; the printer will be reset to factoring settings. After a factory reset, all settings are reset to factory defaults (Custom Name, LED color, Sleep Time, Auto-Off, etc.)
Hope this helps! Keep me posted.
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