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Accès à la pellicule
Publié par Ldouth le
Lorsque je vais à la pellicule pour imprimer des photos, mes puctures ne s'affichent plus. J'ai joint une capture d'écran de ce qui est affiché à la place. Cela ne s'est jamais produit auparavant.
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@Ldouth
Riddle_Decipher I am an HP EmployeeWelcome to our humble abode, the family and tech-friendly house of HP Forums!
I’ll be your host for the day, they call me the Riddle_Decipher and so can you.
Did you know the only images supported by the Sprocket App are: ".jpeg, .tiff (iOS only), .gif, .bmp, and .png"?
(Click here to view)
• Note: If you send a non-supported file type, the print job does not print, nor would it show up in the app.
For more details regarding the app usage: Click here to access the user guide.
Let me know how that pans out
I will have a colleague follow-up on this to ensure it’s taken care off, in case you don’t respond in the next 24-48hrs,
As I need to know if the issue has been resolved, to get proper sleep at night.
Feel free to give me a virtual high-five by clicking the ‘Thumbs Up’ icon,
Followed by clicking on ‘Accepted as Solution’ as it would help the community gain more knowledge and have a great day Ahead!