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Pignon neuf qui ne s'allume pas
Publié par kaileeschacht le
Je viens de recevoir mon pignon de remplacement 200 par la poste aujourd'hui. Je suis allé le charger. Je suis revenu plus tard pour essayer de l'allumer et il ne s'allume pas. J'ai essayé de le réinitialiser et rien ne s'est passé. Quelqu'un s'il vous plaît aidez-moi avant que j'aille ailleurs pour obtenir une imprimante réelle qui fonctionnera
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Hello ! reading the reply i’m surprised this person said it didn’t work! It actually worked for my printer so i appreciate it thank you !!
@kaileeschacht
Sandytechy20 I am an HP EmployeeI have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community’s private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
It doesn’t work. I have tried that. Obviously your guys’ products don’t work. I’m tried of trying. I want a refund
@kaileeschacht
Welcome to HP support community.
Reset the printer
Make sure the printer is on.
Remove the paper cover.
Locate the Reset button.
With a paperclip or pin, press and hold the Reset button until the Charging Indicator light turns off.
The printer resets and turns off.
Replace the paper cover, and then turn on the printer.
I hope that helps.
Sandytechy20 I am an HP EmployeeTo thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.