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Ligne blanche en gras au milieu de l'impression
Publié par Johanna81 le
Lors du nettoyage de votre Sprocket, n'utilisez pas d'eau car cela endommagerait l'imprimante. Un chiffon en microfibre ou de l'air comprimé aidera à éliminer la poussière ou la saleté qui pourrait s'être accumulée. Cela peut aider à empêcher l'impression de photos roses ou d'images avec des lignes dessus.2 paquets de papier gaspillés.
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Hi @Johanna81
Asmita I am an HP EmployeeWelcome to the HP Support Community. I’d be happy to assist you with the printing issue.
Try these steps to clean the Sprocket paper path rollers -
1) Remove the Paper Cover, and then remove any photo paper from the input tray.
2) Check the photo paper and remove any severely bent, wrinkled, or torn photo paper from the stack.
3) Reload the photo paper with the colored card on the bottom of the stack with the barcode facing down.
4) Replace the Paper Cover, and then wait while the Sprocket detects and cleans the paper path rollers with the colored card.
If the issue still persists, I’d suggest you Contact HP in your region regarding the service options for your sprocket printer.
Hope this helps! Keep me posted.
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