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Demande une feuille intelligente après trois impressions
Publié par Kmurr144 le
Bonjour, j'ai chargé la feuille et le papier intelligents et imprimé trois photos. Le lendemain, j'ai essayé d'imprimer et il m'a dit qu'il ne pouvait pas imprimer car il n'y avait pas de feuille intelligente. Je l'ai jeté sans me rendre compte que j'en avais encore besoin. La photo ne s'est pas imprimée et n'est pas dans la file d'impression.que fais-je? Je ne veux pas perdre 7 feuilles !!
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@Kmurr144
Happy New Year!
I understand that you have an HP printer and it printed 3 photos on smart sheets and now does not print. Now the printer says that it could not print as there is no smart sheet installed. Not to worry, I’ll do my best to assist you with this case.
To assist you better, I would like to know the following information:
Please let me know the exact printer model no. This link will help you to find the model no: http://hp.care/2bygf7l
Is it an HP Sprocket printer? If yes then the blue Smartsheet calibrates the printer to each specific pack of HP ZINK paper. Additionally, it helps to remove any dust or debris from the paper path that may impact print quality.What are these smart sheets? Did they come with the printer?
Overall, using the Smartsheet will ensure you’re getting the best print quality out of your Sprocket printer. For more information, see the Sprocket user guide here: http://hpsprocket.com/sprocket-userguide.pdf
Hope this information helps. Keep me posted. Cheers! 🙂