El paquete de papel Zero Ink no contenía 10 piezas completas

Publicado por mason02 en

Acabo de recibir mi paquete de papel Sprocket Zink de 50 hojas por correo hoy de Amazon y 1 de los 5 paquetes no contenía 10 piezas completas del papel, sino que solo contenía 8. Se supone que cada paquete contiene 10 piezas, lo que equivaldría a las 50 que compré. Solo necesito saber con quién tengo que hablar y si hay algo que se pueda hacer por esto. No estoy molesto porque solo faltan 2 hojas que me dejan 48 en total, pero pagué 50 y me gustaría algo a cambio. ¡Muchas gracias! -PS. No sabía dónde colocar esto en los foros y tampoco sabía dónde encontrar soporte para esto, lo siento si esto está en el lugar equivocado jaja


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3 comentarios

  • I would suggest contacting them through Amazon.  I would also suggest keeping the box and inner wrapper for the 10 sheet pack that was short, they may want to get the lot numbers. 

    Bob Headrick,  HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”

    Bob_Headrick en
  • The package was completely unopened and had no sign of it being open. The individual packages were also sealed completely and nothing was wrong. The seller was HP on Amazon that is why I came here. But would i have to contact them through Amazon? Here is a picture of the seller: https://ibb.co/K9GyyZz I did not know how to upload a pic directly to here so that is why i made a link of the photo. 

    mason02 en
  • Was the package sealed or had it been opened?  I would suggest you contact the seller on Amazon for a partial refund.

    Bob Headrick,  HP ExpertI am not an employee of HP, I am a volunteer posting here on my own time.If your problem is solved please click the “Accept as Solution” button If my answer was helpful please click the “Thumbs Up” to say “Thank You”

    Bob_Headrick en

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