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El visor no se cierra
Publicado por Mickey27 en
He añadido una foto para mostrar lo que está haciendo con todas las fotos que imprime sin importar el color. ¡Si alguien tiene un consejo por favor ayúdame!
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@Mickey27
TEJ1602 I am an HP EmployeeThis looks like a hardware issue.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Hello,Thank you for the reply. I have tried your suggested instructions but it’s still not working. Is it something to do with the locking mechanism? I tried to gently push the viewfinder to close but it sprung up again.
@Mickey27, Welcome to HP Support Community!
Here’s all you need to know about the viewfinder:
Turn on Camera Mode by opening the Viewfinder, and then take an instant photo.
Load HP Sprocket Photo Paper.
Turn on the Sprocket, and then press down on the Viewfinder.
The Viewfinder opens.
CAUTION:
Do not pull up on the Viewfinder or try to pry it open. This can break the locking mechanism.
Press down on the Viewfinder
The Viewfinder opens
Raise the Viewfinder to your eye, and then press down on the Shutter button.
The instant photo prints.
Refer to Page.5 of your product’s user guide for more details: Click here
TEJ1602 I am an HP EmployeeHope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!