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Sprocket 2000 no se conecta a bluetooth
Publicado por R_1075 en
Tengo un piñón hp 2000. Al principio funcionó bien por primera vez, se imprimió y lo había actualizado a la última empresa, sin embargo, lo dejé cargar y volví a usarlo para luego descubrir que se había desconectado, así que traté de volver a conectarlo. Como no se estaba volviendo a conectar, decidí eliminar la aplicación y restablecer la rueda dentada. Todavía no se conecta a través de Bluetooth y ni siquiera aparece como una opción en mi pantalla. Solo lo compré hoy y estoy decepcionado por esto. ¿Hay alguna manera de que pueda arreglarlo?
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@R_1075I suggest you follow the below steps to resolve the issue:After sending a print job to your Sprocket, the print job does not print.Make sure the Sprocket is charged, connected to your mobile device over a Bluetooth connection, and the Sprocket firmware is up-to-date. Step 1: Turn on the Sprocket and check battery statusThe Sprocket might have turned off or the battery might need to be charged. Use the HP sprocket app to check the battery status, and then adjust the Auto Off setting.
Press and hold the Power button to turn on the Sprocket, and then open the HP sprocket app.
Tap the Menu icon , and then tap sprocket.
Tap Manage Printers, make sure your Sprocket is selected, and then tap Printer Settings.
Under the Status section, locate Battery.
If the battery charge is 25% or higher, continue with these steps.
If the battery chage is 24% or lower, charge the battery for 30 minutes, and then continue with these steps.
Tap Auto Off to change when the Sprocket turns off, if necessary.
If the issue persists, continue to the next step.
Riddle_Decipher I am an HP EmployeeFOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE (STEP 2 ONWARD)
(By the end of this article all the issues should be resolved)
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you’ve been helped,
Just in case you don’t get back to us within 24 – 48hrs, and have a good day, ahead.