Diagnostic
There are 0 items in your cart
View all items >Sub-totalbefore tax & fees
$0.00
Revelar función
Publicado por mfker en
Como muchos otros, compré HP Sprocket para imprimir una imagen fija de un video y poder escanear/ver el video más adelante. No estoy seguro de cómo la comunidad "ha dado su opinión" y, por lo tanto, HP decidió eliminar la característica para la que muchos de nosotros compramos el dispositivo. Intenté con el servicio de atención al cliente por teléfono y me dijeron que reinstalara una versión anterior de la aplicación sprocket. No puedo hacer eso. Apple App Store descarga automáticamente la última versión.
entonces hp, ¿cómo podemos intercambiar o al menos recuperar la función? ¿Por qué fue quitado en primer lugar? ¿Otra empresa patentó esta tecnología?
¿Alguna forma de obtener un reembolso ya que nos engañaron sobre las características del producto?
← Entrada antigua Publicación más reciente →
@mfker Welcome to HP Community!
The other day, minutes before I was leaving for a trip to celebrate my wedding anniversary I was notified by a kind teacher that HP Reveal was shutting down. To say I was totally bummed would be an understatement because HP Reveal has been an out of the box option for a couple of my resources and I had plans for even more!
So I am sad to announce, if you own A.N.T.H.E.M. or The Magical Lute; A Musical Quest practice incentive, please be aware that the time is limited on how much longer you can use the “AR” (HP Reveal) cards. As of 1/10/2020, the app is no longer in the app store. It is also unclear how long we will have the ability to continue using it if you already have it downloaded on your device. I did send in an email with those questions, but have not received an answer yet. This is the statement I get when opening the app
Please refer to the below link.
https://musiceducatorresources.com/2020/01/13/hp-reveal-shutting-down/
check it out – it is called ARtagy and available on the iOS app store here:
https://apps.apple.com/us/app/artagy/id1467961820?ls=1
The above link is 3rd party and is not owned by HP, I’ve posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions
We will take this as feedback.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the ‘Thumbs Up’ icon below, followed by clicking on the “Accept as solution” on this post,
Have a great day!