Piezas de repuesto necesarias

Publicado por PapaJoeJ en

Mi rueda dentada/engranaje de plástico se partió en dos en el alimentador de la impresora en el interior. ¿Dónde puedo conseguir una pieza de repuesto para esto?

Entrada antigua Publicación más reciente

2 comentarios

  • Hello @PapaJoeJ -  Could you provide a bit more information on how this happened with your specific unit?  This may help other customers avoid the same problem in the future. As the previous poster stated, we don’t have any replacement parts for Sprocket and you’ll need to work through our support team for a replacement unit. Please follow the steps below: Please use the following link to create yourself a case number, then call and it may help speed up the call process:Step 1. Open link: www.hp.com/contacthp/Step 2. Enter Product number or select to auto detectStep 3. Scroll down to “Still need help? Complete the form to select your contact options”Step 4. Scroll down and click: HP contact options – click on Get phone number to obtain a case along with the phone number.They will be happy to assist you immediately. Thanks!

    *I am an HP employee*The comments above represent myself and do not reflect the opinions of HP.If my post solved your issue, please click “Accepted Solution” on the post . To show appreciation for my help, please click the “Thumbs Up Icon” below! Thank you 🙂

    Spectre_Envy en
  • Hello@PapaJoeJ,
    Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.
    Need assistance in finding the right part. Did I get it right?
    For the model printer you have, there are no replaceable parts. I recommend you to contact phone support using the link below for further assistance.


    Hope this solves the issue you have experienced. Please let me know more.
    I work for HP

    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!
    “HP respects and is committed to protecting the personal information of our covered individuals.” You can read more in the HP Privacy Statement.
    Note: HP Doesn’t recommend any upgrade/downgrade of any hardware/software parts or software that is bundled with the product. It may affect the manufacturer’s warranty.

    Resolv_S I work on behalf of HPIf you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
    Resolv_S en

Deja un comentario