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Publicado por Bell5 en
Piñón nuevo a estrenar..actualicé el firmware, usé la hoja azul dos veces, imprimí dos fotos de diferente calidad pero aún se imprimen con rayas en las fotos. Por favor ayuda
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@Bell5, Welcome to the HP Support Community!
KUMAR0307 I am an HP EmployeeWhat model HP Sprocket are you using?
Refer to this document to know how to find the Product Name or Number
Which device are you trying to print from?
For now, try the troubleshooting steps mentioned in this document.
If the issue persists, you may try resetting the sprocket.
Refer to this document for more info.
Keep me posted for further assistance.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!