Impresión HP Sprocket 200 con tono rosa

Publicado por Sprocket_user_4 en

Tengo una impresora fotográfica Sprocket 200 que imprime con un tono rosa. No parece haber ninguna actualización de firmware disponible y he intentado usar la hoja de color pero sin suerte. He intentado imprimir 3 veces con la impresora y cada una ha sido teñida de rosa. ¡Realmente decepcionado porque el papel fotográfico es muy caro y estas fotos hacen que todos se vean quemados por el sol!


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3 comentarios

  • @LisaH22
    Thank you for posting back. 
     
    I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

    Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

    ECHO_LAKE I am an HP Employee
    Echo_Lake en
  • I have done all these things and the printing is so bad. The colours are nothing like the original, there is a pink hue and the colours are washed out and some have lines through. I am also using the branded paper. What can I do? So much paper being wasted. So unhappy with this product.

    LisaH22 en
  • @Sprocket_user_4,
     
    Welcome to the HP Support Community!
     
    I reviewed your post and I understand that you are facing issues with the print quality.
     
    Don’t worry, I assure you I will try my best to get this sorted.
     
    I recommend you follow the steps in the below article and check if it helps.
     
    https://support.hp.com/in-en/product/hp-sprocket-200-printer-series/21625473/document/c05660842
     
    Let me know how it goes and you have a great day!
     
    If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
     
    Cheers!
     

    The_Fossette I am an HP Employee
    The_Fossette en

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