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Ayuda con Sprocket Studio
Publicado por Mon-Maro_1 en
Hola. ¿Alguien ha tenido problemas con el estudio de ruedas dentadas? ¡Ahora estoy en mi tercera en 6 meses! La actual y la que devolví hace 2 días imprimieron una foto cada una. Los atascos de papel, todos me dicen que el cartucho necesita cambiarse después de un par de intentos, destrozan los cartuchos y me dicen que la batería está baja cuando la he tenido enchufada a una fuente de alimentación durante horas. He comprado el tercero en otra tienda y sigo teniendo los mismos problemas
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@Mon-Maro_1
Thank you for posting on HP Support Community.
Don’t worry as I’ll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
You can initiate a factory reset by using the steps below. A factory reset can only be completed when the USB charging cable is NOT connected to the printer.
1. Hold the power button for about 7 seconds total. After 3 seconds, the Status LED light will turn off to indicate the printer is shutting down; continue to hold the Power button until the LED lights start to flash.
2. Release the power button. The LEDs will continue blinking for about 6 seconds.
3. While the LEDs are blinking, press and release the power button. The device will remain off until you power on again. 4. Power on; the printer will be reset to factoring settings. After a factory reset, all settings are reset to factory defaults (Custom Name, LED color, Sleep Time, Auto-Off, etc)
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE I am an HP EmployeePlease click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.