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rojo parpadeante
Publicado por Jin823 en
tengo una rueda dentada 2 en 1 compré papel nuevo y lo recargué ahora parpadea una luz roja intermitente solo lo he tenido un año y lo he usado un puñado de veces.lo reinicié, dice que la cubierta superior no está completamente puesta después de reiniciarla.Estoy en una PÉRDIDA y me siento muy frustrado con eso. AYUDA lol
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@Jin823
Welcome to HP support community.
Turn off the Sprocket, and then remove the paper cover.
Remove any loose photo paper from the input tray, and then make sure the photo paper is in good condition. Remove any severely bent, wrinkled, or torn photo paper from the stack.
CAUTION:
Do not try to remove any jammed paper from inside the paper path. This can damage the paper path rollers.
Turn on the Sprocket.
If there is jammed photo paper, the Sprocket feeds it through the output slot.
Wait until the Sprocket is idle and silent, and then remove any photo paper fed through the output slot.
Reload the photo paper with the HP logos facing down. Make sure to load genuine Sprocket photo paper, or the Sprocket might not print.
Replace the paper cover, and then resend the print job.
You can refer this HP support community for more assistance:- Click here
Sandytechy20 I am an HP EmployeeI hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.