Parpadea en verde y rojo y no carga

Publicado por Nani8 en

Recibí mi rueda dentada esta Navidad. Intenté cargarlo y no lo carga. No se enciende en absoluto. Cuando intento cargarlo, las luces parpadean en verde y rojo. Intenté reiniciarlo y no funciona. Necesito ayuda.


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2 comentarios

  • Mine is doing the same thing how did you fix yours reset doesn’t work either 

    Jenny78242 en
  • @Nani8,
     
    Welcome to the HP Forums!
     
    This is a wonderful place to converse with the community, get assistance and find tips.
     
    I reviewed your post and understand that the sprocket is not charging.
     
    I’ll be glad to help you 🙂
     
    In order that I may provide you with an accurate solution, I will need a few more details.

    When was the last time the printer was working fine?
    Have you performed any troubleshooting steps before posting?

    While you respond to that, I recommend you follow the steps in the below article and check if it helps.
     
    https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05938618
     
    Let me know how it goes. Awaiting your reply!
     
    If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
     
    Good day! Take care 🙂
     
    Cheers!

    The_Fossette I am an HP Employee
    The_Fossette en

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