Viewfinder for Sprocket 2-in-1 will not close

Posted by Bluecactus19 on

I am having the same issue with mine. We bought two of them at Christmas and neither viewfinder locks down. Please advise what to do. We have tried everything and looked at all the issues other people are having with it. 

Is there a phone number we can call ? 

I’d like to get them repaired. 


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  • @Bluecactus19
     
    Welcome to the HP Support Community.
     
    Let me know if you tried all the steps from here: https://support.hp.com/in-en/document/c05937610
     
    If yes, then you can reach to the HP Support Team:
     
    Click on this link – www.hp.com/contacthp/
     
    Let me know if this helps.
     
    If the information I’ve provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that’ll help us and others see that we’ve got the answers!
     
    Thanks!
    Have a great day!

    I am an HP Employee

    Betty0610 on

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