Switch printer within sprocket app

Posted by Jimedge on

I have both sprocket plus and 200 models both of which are regularly used. Is it possible to switch  between the two from within the sprocket app without having to pair and unpaired?


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3 comments

  • @Jimedge
     
    Connect the sprockets to your phone. 
     
    Launch the HP Sprocket app and tap the Menu icon .
     

     
    Tap on Sprocket > Manage Printers. 
     

     
    Let me know how that goes. 
     
     

    Asmita I am an HP Employee
    asmita6658 on
  • I am using a Samsung phone and have both Sprocket Plus and 200 models. In order to switch from one to the other I have to  uninstall and then reinstall the Sprocket app and go through setup each time. I have tried to use the ‘add printer’ dialog from within the app, but this prompts me to first delete the current printer and will not allow me to proceed unless I do so. If it is possible to switch printers from within the app then the process for doing so is well hidden.

    Jimedge on
  • Hi @Jimedge
     
    Welcome to the HP Support Community. I’d be happy to assist you with the HP Sprocket. 
     
    To better assist you – Are you using Android phone or iOS? 
     
    Let me know. 
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
     
    Have a great day! 

    Asmita I am an HP Employee
    asmita6658 on

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