streaks when printing

Posted by ThitChoLover on

I've been using the printer for a few weeks now then suddenly streaks started appearing when I print. Tried resetting and cleaning using the card.  Any idea how to fix this? I tried googling alreadyhp.jpg


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7 comments

  • @sjang88
     
    Looks like it is a hardware issue. Please reach out to the HP Support in your region regarding the service options for your printer.
     
    Hope this helps!
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

    TEJ1602 I am an HP Employee
    TEJ1602 on
  • I tried all the solution but still the same… when I start print , the roller got sound and bit jam 

    sjang88 on
  • @sjang88, Welcome to HP Support Community!
     
    If you have already performed all the troubleshooting steps from this document HP Sprocket Printers – Improving Print Quality and still have issues, it could be a hardware failure.
     
    Please reach out to the HP Support in your region regarding the service options for your printer.
     
    Hope this helps!
     
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

    TEJ1602 I am an HP Employee
    TEJ1602 on
  • I have the same problem too

    sjang88 on
  •  
    @ThitChoLover
    Thank you for responding,
    This is the Riddle_Decipher, again!
     
    If none of the steps suggested in my post helped, including the ones in the article I had shared,
    Please refer to my private message for further instructions to resolve this issue:
     
    I suggest you check your Private message icon on the upper right corner of your HP Forums profile, using the blue envelope: 
    Click here for more details on how to access the private messages on HP Forums
     
    I hope your day gets better, good luck.

    Riddle_Decipher I am an HP Employee
    Riddle_Decipher on


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