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Sprocket wont switch on
Posted by JMc1314 on
Sprocket shows green fully charged LED.
When switched on White LED comes on for a couple of seconds then goes off.
Sprocket is dead until plugged into charge, shows red LED, after 5 mins shows green fully charged LED.
When switched on White LED comes on for a couple of seconds then goes off etc.
I can't switch it on to carry out a reset.
Thanks
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When switched on White LED comes on for a couple of seconds then goes off.
Sprocket is dead until plugged into charge, shows red LED, after 5 mins shows green fully charged LED.
When switched on White LED comes on for a couple of seconds then goes off etc. same issue please help me out? https://get-cartoonhd.com
Regards, https://get-9apps.com
Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.
Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.
Hi! @JMc1314, Welcome to HP forums.
I understand you have issues turning on your sprocket printer.
Don’t worry I’d like to help you out.
Did you make any changes to your printer?
Try charging your printer with a different adapter and with a different wall outlet.
Please try the steps recommended below.
Reset the printer.
1. Turn on the printer.
2. Locate the reset pin-hole near the charging port.
3. Gently insert a straight pin into the hole to press the reset button inside.
4. The printer resets and turns off.
5. Turn on the printer.
A4Apollo I am an HP EmployeeIf the issue still persists after performing reset on the printer. It is a hardware issue please contact HP support for service options.
Link to contact HP.
Hope this helps!
Have a pleasant day ahead! 🙂