Sprocket won’t connect to Bluetooth and prints blank paper

Posted by Lil_y on

So I got a Sprocket 200, and i printed one picture which looks kinda decent. Since then? Zero connectivity, I’ve reset it more times than I can count, and it decides to print blank pieces of photo paper every now and then. Help??


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1 comment

  • @Lil_y,
     
    Welcome to the HP Support Community!
     
    I reviewed your post and I understand that the sprocket is not connecting to your phone and it is printing blank pages.
     
    Don’t worry, I assure you I will try my best to get this sorted.
     
    I recommend you follow the steps in the below article and check if it helps.
     
    https://support.hp.com/us-en/product/hp-sprocket-200-printer-series/21625473/document/c05937610
     
    Let me know how it goes and you have a great day!
     
    If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
     
    Cheers!
     

    The_Fossette I am an HP Employee
    The_Fossette on

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