Sprocket prints pink, streaky and black borders

Posted by sprouts_ on

Hello, 

I have a problem with my sprocket where I get prints with pink hues and then on the border there are thin black/blue lines like it didn’t print on the whole. And when I would print out photos of the sky it’s just so streaky. I have also read the other posts on here and followed+checked their suggestions. I do use Zink paper and the software is updated since I reset it cause I was also having troubles with pairing with it and turning it on. After resetting, I even loaded up the coloured card but nothing changed. I have also tried editing the photos in the actual app and with a different photo editing app but I really just wasted prints since it didn’t get any better. Please help, I am open to any suggestions. Thank you! 


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1 comment

  • @sprouts_
     
    Welcome to the HP support community.
     
    Try the steps mentioned in this HP support document to fix the issue:- Click here
     
    I hope that helps.
    To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
    Cheers.

    Sandytechy20 I am an HP Employee
    sandytechy20 on

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