Printing issues with my Sprocket

Posted by Jannabanena on

IMG_20200207_210717.jpg

my sprocket prints this way. 😔 Anybody knows how i can fix this please? Tried to uninstall and re install the app but still doesnt work. 😔 Help me please.. 

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1 comment

  • @Jannabanena
     
    Welcome to HP support community.
     
    I request you to talk to HP support.
    They might have multiple options to help you with this.

    Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
    Select the country.
    Enter the serial of your device.
    Select the country from the drop-down.
    Click on “Show Options”.
    Fill the web-form. A case number and phone number will now populate for you.

    I hope that helps.
    To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
    Cheers.

    Sandytechy20 I am an HP Employee
    sandytechy20 on

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