Printer will not turn on

Posted by Kmwatts93 on

Sprocket will not turn on. When power button is pressed, white light flashes on but only for a second, and then does nothing after. Sprocket is fully charged and reset doesn't work

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1 comment

  • Hi @Kmwatts93,
    Welcome to HP Forums, this is a great place to get support, find answers and tips.

    Thank you for posting your query, I’ll be more than glad to help you.

    I understand that your HP Sprocket will not power on.
     
    This could be a hardware issue with the unit.
     
    Let’s go through a few steps to troubleshoot this issue.
     
    And here’s the step by step guide for you in the link: http://hp.care/2qyfzBm
     
    If the issue persists, then you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp
     
    You have a good day ahead.

    Rainbow23 I am an HP Employee If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!
    Rainbow23 on

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