I have an error message on my Sprocket 2-in-1 that says the paper cover is open, when it is c...

Posted by Alison14 on

This did not work for my sprocket any recomendations


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1 comment

  • @Alison14
     
    Welcome to HP forums.
     
    Remove the Paper Cover and locate the pin-hole near the Paper Tray. Insert a straight pin into the hole to press the Reset Button until the printer turns off. Restart the device.

     
    Let me know if that help.
    To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
    Cheers.

    Sandytechy20 I am an HP Employee
    sandytechy20 on

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