Blurry photos on the app

Posted by fallenshadow18 on

Whenever I go into the app to print a photo, the display is blurry, therefore making the picture blurry. I have reinstalled the app and have checked my camera roll to see if the pictures were originally blurry, which turns out to not be the case. It is not the printer that is the problem, nor the fact that the picture hadn't loaded yet as I have waited several minutes.

Help would be appreciated as I've been wanting this printer since I've heard about it and it would be an awful disappointment for my parents to have wasted their money. Thank you

Older Post Newer Post

9 comments

  • @FriendlySkies1Glad to hear it’s sorted !!🙂

    I am speaking for myself and not for HP. Twitter: @Ciara_B_27

    Ciara_B on
  • IT WORKS – EXCELLENT!!! Thank you sooo much for sharing your solution!!! 😀👍

    FriendlySkies1 on
  • Hey guys, I was struggling so much with this same blurry photo issue and thought that it was because I upgraded to a new iphone and maybe the resolution was cauting the problem.  I tried using unmodified photos also with no luck.  While trying to set a new home screen I had a brilliant idea that I wanted to try with the sprocket app and it totally worked!!  I took a screen shot of the photo I wanted to print, modified or not, so that it showed up in the camera roll.  From there, I accessed the screen shot version of the photo in the sprocket app and it shows up crystal clear.  I was so happy since I had also believed that I was never going to be able to use the printer as I wanted.  Please try this and best of luck.

    LadyJaybird on
  • Same issue. I just got the Sprocket, and I  need to be able to edit my photos! Especially if you have warmer photos, it is best to make them a little cooler so they print nicer. Very frustrated that I cannot edit in iOS. I hope they come out with a fix. Anyone know fi the Polaroid Zip does the same thing?

    Tiamegs on
  • I have found the same thing to be true w me too. Most of the photos i want to print have been edited. And like you said there is no editing options for lighting in the sprocket app. This is so disappointing. I have been looking forward to this printer for ages but it’s useless if I can’t print my edited photos!

    Strali on


Leave a comment