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white edge at the top of the photo HP sprocket
Posted by chesterlover on
Hello
I have a problem with my sprocket printer. Every time I print a photo it leaves a white edge on the top of the picture. How can I solve this problem? Is this normal, or is this a hardware problem?
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@chesterlover,
The_Fossette I am an HP EmployeeWelcome to the HP Forums!
Thank you for posting your query on this forum, it’s a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/product/hp-sprocket-photo-printer/12635221/document/c05660842
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!